1. Introduction
Little Frenchies ("we," "us," or "our") operates the website littlefrenchies.com and provides French language learning services for toddlers in San Clemente and Orange County, California. We are committed to protecting the privacy of our users, especially the families and children who use our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Parent/guardian name (first and last name)
- Email address
- Children's first names and ages
- Mailing and communication preferences
- Payment information (processed securely through Stripe)
Automatically Collected Information:
- Device and browser information
- IP address and approximate location
- Pages visited and interactions on our website
- Cookies and similar tracking technologies (via Google Analytics)
3. How We Use Your Information
We use the information we collect to:
- Register you and your children for French language classes and events
- Process payments for events and classes
- Send you confirmations, reminders, and updates about events
- Send newsletters, marketing, and survey communications (only with your consent)
- Improve our website and services
- Analyze website usage through Google Analytics
- Comply with legal obligations
4. Children's Privacy (COPPA Compliance)
Our services are designed for toddlers, but our website and data collection are directed at parents and guardians, not at children. We do not knowingly collect personal information directly from children under the age of 13. The children's information we store (first name and age) is provided by parents or guardians for the purpose of class registration.
If you believe we have inadvertently collected information from a child without parental consent, please contact us immediately so we can delete it.
5. Third-Party Services
We use the following third-party services that may collect or process your data:
- Stripe — Payment processing. Your payment card details are handled directly by Stripe and are never stored on our servers. See Stripe's Privacy Policy.
- Google Analytics — Website analytics to understand how visitors use our site. See Google's Privacy Policy.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time (see our Data Deletion Guide).
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your personal data
- Portability — Request a copy of your data in a portable format
- Opt-out — Unsubscribe from marketing communications at any time
For California residents, you have additional rights under the California Consumer Privacy Act (CCPA). For EU/EEA residents, see our GDPR Data Deletion Guide.
9. Cookies
Our website uses cookies through Google Analytics to collect anonymized usage data. You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Little Frenchies
Email: privacy@littlefrenchies.com
San Clemente, California